Step # 1: Prepare estimate

Step # 2: Owner approves repairs to be made

Step # 3: Insurance Company approves repairs to begin (if applicable)

Step # 4: Parts ordered (if applicable)

Step # 5: Parts received and checked in

Step # 6: Schedule vehicle for repairs

Step # 7: Vehicle disassembled and re-inspected (possibility of additional damage called                   supplemental damage)

Step # 8: Supplement damage written and reported to insurance company (if applicable)

Step # 9: Supplement approved by insurance company (if applicable)

Step #10: Supplemental parts ordered (if applicable)

Step #11: Vehicle set up on unibody repair equipment (if applicable)

Step #12: All repairs and replacements continued

Step #13: All metal and body work completed

Step #14: Vehicle moved over to paint and refinish department

Step #15: Vehicle prepped, primed and blocked

Step #16: Vehicle is masked, taped and moved into paint booth

Step #17: Vehicle undergoes refinishing process

Step #18: Reassembly-First inspection

Step #19: Test drive

Step #20: Detail/Clean-up-Final inspection