"I am writing in regards
to your overall service organization. I am also in the
service industry for 25 years now. It is all too often
that people only call/write after services performed when there
is a complaint. I
am writing to express my total satisfaction in Neshaminy Collision. Not
only did your company do a great job, but they went over and
above and pulled a bumper dent out at no charge. All
work was done on time as stated and I would recommend Neshaminy
Collision to anyone."
Bob Aaron
Operations Manager @ Saxon Office Equipment
" I would like to thank Josh Cohen and the entire Neshaminy
Collision group for doing a great job on my Toyota. I
had initial work done by XYZ dealership shop and I was
very unhappy with their workmanship as well as the condescending
attitude I received when I pointed out what I knew was less
than quality work. XYZ dealership shop would not back
their work and led me to walk away. Through a previous
experience at Neshaminy Collision, I knew I could get excellent
results. I can’t tell you how appreciative I was
with your honesty and you verified all that I already knew.
Neshaminy Collision was able to reopen my claim from the work
that XYZ dealership shop did, and expedited my claim with such
ease, making all necessary calls and making a difficult situation
a breeze. I am so pleased with the work I received from
Neshaminy Collision, a shop that prides itself on service &
quality work. I hereby promise - I will never take my
car anywhere else but Neshaminy Collision."
Laurel
Keenan
A very satisfied customer
"I am writing to thank Neshaminy Collision for the terrific
job they did “managing” my auto accident. I
am a salesperson who lives in my car. Losing my car was
a major inconvenience for me and you made a miserable situation
as tolerable as possible. I was 90 miles from home which
was a challenge. I called Davis Acura and they recommended
Neshaminy Collision. You have no idea what a relief it
was when Josh Cohen told me he would send a tow truck immediately
to get my car. You have no idea how helpful he was managing
a rental car 90 miles away as well. I cannot thank you
enough for managing the insurance company throughout this process. I
know you repaired my Acura MDX to the highest standards and
I truly appreciate it. Everyone in your office was a
pleasure do deal with and I just cannot thank you enough. Your
organization is the “total package”.
Jean Caola
Genzyme Clinical Science Specialist
"I just wanted all future customers to be aware of the
excellent service that is being provided by Neshaminy Collision. I
have had the misfortune of being in 3 car accidents in the
last 2 years (by the way-2 of which were not my fault). In
my periods of distress, the father and son team of Alan and
Josh Cohen were so accommodating that it made the unfortunate
incidents much more bearable. Since I’m currently
working in the customer service department, my expectations
of customer service are almost unattainable. On that
not, I cannot praise these gentlemen and their work more highly. I
really wish that there were more people out there that treated
their customers the way that they do. The world would
truly be a much better place!"
Michele Distel
Sales Coordinator
"I just wanted to take this opportunity to let you know
what an outstanding job Neshaminy Collision does. The
boys there go above and beyond for my family and I each and
every time we are in there. I initially started using
them from a Davis Acura recommendation and we haven’t
stopped using them for all of our cars since. Although
I am usually in there due to my awful driving or an accident,
they manage to turn each visit into a pleasurable one. They
always have a rental car waiting for me and take care of all
of my needs. I never have to worry about a thing because
I know they will take good care of my car and do what is right
for me and my best interest. The service is outstanding
and the work done on my car is always impeccable. Love
those guys at Neshaminy Collision! Keep up the good work!"
Jaimie Young
UPS Account Manager
"I had an occasion to bring my vehicle to Neshaminy Collision
for some front-end repair work. From the very first
contact throughout the entire process, Josh Cohen was extremely
helpful in working throughout the timing of the repair and
providing me a rental car. On several occasions, he showed
me how the work was proceeding and accommodated my rental needs
at a very reasonable rate since I was personally paying. They
were a delight to work with and I can only state that if the
need should arise again, I would have every confidence in returning
to Neshaminy Collision. It was truly a “no hassle” experience
when we all know that car accidents and resultant car repairs
can be aggravating, problematic and time consuming."
David Deitchman
A very satisfied customer
"I just wanted to let you know of what a wonderful job
Neshaminy Collision did when repairing all four sides of our
Honda Odyssey. The
Cohen team was always helpful and friendly and their attention
to detail by not rushing the job was a huge plus. This
shows that they are a customer service oriented establishment
and you would never know that our car had some extensive body
damage. You know Neshaminy Collision did a great job
when your friends and family go out of their way to try and
find something wrong and they cannot! Because of their
attention to detail, our vehicle looks like it did when we
took it off of the showroom floor."
Edward and Antonina Jagelka
A very satisfied customer |